Keywords
academic records
academic record management
manual transaction
online request
request pattern
processing time
software quality standards
How to Cite
Abstract
This research investigates the efficacy of an Online Request System for the Issuance of School Academic Records for Maila Rosario College. It is a digital platform designed to streamline the process of requesting and obtaining academic records for students, alumni, and administrative staff. This system aims to replace traditional, manual processes with an efficient, user-friendly, and secure online solution. Key features of the system include user authentication, request submission, real-time status tracking, secure document delivery, and integration with existing school databases. The platform offers a simplified interface for users to submit requests for transcripts, certificates, and other academic documents. Upon submission, users can track the progress of their requests in real time, receiving notifications at each stage of processing. The system ensures the security and privacy of sensitive information through robust encryption and authentication protocols. Administrators benefit from an organized and automated workflow, reducing the workload associated with processing and managing requests. The system also generates reports and analytics, providing valuable insights into request patterns and processing times. Integration with the school's existing database ensures the accuracy and consistency of academic records. It revealed that manual transaction has a greater number of challenges compared to the Online Request System. Subsequent assessment of the Online Request System further showed that it has a significant degree of compliance with the ISO 25010 Software Quality Standards. The online Request System is indeed valuable and vital in facilitating the attainment of expeditious issuing, requesting, monitoring, and tracking of documents. The research at hand reflects that the Online Request System is considered effective with respect to the result of the post-test and evaluation using the ISO 25010 Software Quality Standards and can be a profound basis for its possible adaption and implementation in Maila Rosario College. Overall, the Online Request System for the Issuance of School Academic Records enhances the efficiency, accessibility, and security of academic record management, benefiting both users and administrative staff.References
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