Abstract
Navigating large university campuses can be challenging for new students, faculty members, and visitors due to unfamiliarity with campus layouts and limited centralized navigation resources. This study aimed to design, develop, and evaluate a mobile navigation application for Cagayan State University–Carig Campus to improve campus wayfinding and access to institutional information. Using a developmental research design guided by the Agile Software Development Methodology, the application was developed through iterative planning, design, testing, and refinement processes. The system incorporates a graphical campus navigation map, building directories, panoramic visual references, a Citizens’ Charter module, feedback mechanisms, and direct access to university digital resources. The developed application was evaluated using the ISO/IEC 25010 software quality standards. Results revealed a very high extent of compliance across all quality characteristics, including functionality (M = 4.67), performance efficiency (M = 4.70), compatibility (M = 4.50), usability (M = 4.52), reliability (M = 4.40), security (M = 4.58), maintainability (M = 4.48), and portability (M = 4.50), yielding an overall mean rating of 4.54. These findings indicate that the application is functional, efficient, reliable, secure, and user-friendly. The study concludes that the Campus Wayfinding Mobile Application effectively addresses navigation challenges and enhances access to university services and information. The system supports the university’s digital transformation initiatives and provides a practical solution to improve campus orientation and the user experience.
